Customer Support
Get help with your Gallery Glass projects and products from Plaid Enterprises
Get In Touch
Plaid Enterprises, Inc
Crafting Excellence Since 1976
Trusted brands including Gallery Glass, Mod Podge®, FolkArt®, and more
Phone Support
Hours: Monday - Friday, 8am - 5pm ET
Toll-Free: (800) 842-4197
Direct: (678) 291-8100
Manufacturing & Headquarters
Location: Georgia, USA
Proudly made in the USA with quality crafting materials and innovative product development
Global Reach
Distribution: Available worldwide
Social Media: Millions of followers across platforms
Resources: Free tutorials, videos, and project inspiration
Amazon Purchase Support
Important Notice: For purchases made through Amazon, all customer support, returns, and order-related questions must be handled exclusively through Amazon customer service.
Amazon Customer Service
Contact Amazon directly for returns, refunds, shipping issues, and order modifications for all Gallery Glass products purchased on Amazon.
Product Information
While Amazon handles purchase support, you can still reach Plaid for general product usage questions and project inspiration.
Gallery Glass Support
Expert assistance for your stained glass projects: Our team provides comprehensive support for Gallery Glass techniques, project ideas, and product guidance.
Project Guidance
Get help with techniques, color combinations, and design ideas for your Gallery Glass creations.
Product Usage
Learn about application techniques, surface preparation, and best practices for stunning results.
Educational Resources
Access free tutorials, video lessons, and project inspiration through Plaid's educational channels.
Getting Support
Choose the right support channel: Get the fastest and most effective assistance by contacting the appropriate team based on your needs.
Plaid Customer Service
Call Monday-Friday 8am-5pm ET for product guidance, project help, and general Gallery Glass questions.
Online Resources
Visit Plaid's website, blog, and social media channels for tutorials, tips, and creative inspiration.
Educational Programs
Plaid offers resources for educators, art instructors, and group programs with special support and materials.